How to Track Civil ID Delivery Kuwait

If you are a Kuwaiti resident and are interested in tracking your civil ID but don’t know how to track your civil ID delivery in Kuwait. Don’t worry; we have a solution and will offer you a guide that will help you track your civil ID in Kuwait in this post. You only need to read all of the information provided in the details below.

How to track Civil ID Delivery Kuwait

How to Track Your Civil ID Delivery Status in Kuwait?

Tracking the status of your Civil ID delivery in Kuwait is a quick and uncomplicated process. All that you require is your Civil ID number and internet connection. In just a few clicks, you can verify the delivery status of your Civil ID by following the instructions on the official PACI website.

Here’s a way to verify the status of your Civil ID delivery in Kuwait. You just need to follow these steps carefully:

  1. Go to a browser for the internet on your computer or mobile device and navigate to the Public Authority for Civil Information (PACI) on Kuwait’s official website,
  2. To switch to English, click the “EN” button in the top right corner of the page.
  3. using the main menu at the top of the website, select the “Civil ID Delivery” tab.
  4. Enter your Civil ID number in the space provided on the Civil ID Delivery page.
  5. Press the “Submit” button.
  6. The status of the delivery of your Civil ID will be displayed on the next page. It will indicate if your Civil ID is ready for delivery, is en route, or has been delivered. If it was actually delivered, the time and date of delivery will be displayed.
  7. If your Civil ID is not yet set up for delivery or is en route. You may verify the status soon later to see if there has been any progress.

That’s all! You have now successfully verified the current state of your Civil ID delivery in Kuwait. If you have any questions or need assistance, please call the PACI call center at 1889988.

Civil ID in Kuwait

The Civil ID is a vital piece of identification for all Kuwaiti people, including nationals and ex-pats. Every individual resident in Kuwait is compelled to get a Civil ID. The Civil ID works as identification, residence, and nationality evidence. Personal data such as the holder’s name, portrait, nationality, date of birth, and Civil ID number are included. Many essential services in Kuwait, such as opening bank accounts, obtaining a driver’s license, and accessing healthcare, require a Civil ID. As a result, all Kuwaiti citizens must have and carry their Civil ID at all times.

If your Civil identification card gets stuck and you are incapable of getting it, or you want to verify the status of your Civil ID application, you can monitor the process or check the status of the Civil ID delivery.

Why is it important to Track your Civil ID Delivery Status?

There are several reasons why is it important to track your Civil ID delivery status.

  1. Knowing when to Expect your Civil ID:

You can find out when your Civil ID will be sent to you by monitoring its delivery status. This might assist you in planning ahead of time and ensuring that you are accessible to accept it once it arrives.

  1. Avoiding Delays: 

You can reduce postpones in acquiring your Civil ID by tracking its delivery status. You can be informed of any difficulties or postpones in the delivery procedure and take necessary action to remedy them.

  1. Ensuring the Security of your Identity:

Your Civil ID comprises highly confidential data, therefore it is critical that it is provided to you securely. You can ensure that your Civil ID was sent to the right address and was not retrieved or lost in transit by following its delivery status.

  1. Meeting Deadlines:

In certain circumstances, such as travel or access to particular services, you may require your Civil ID by a specific date. You may guarantee that you receive your Civil ID in time for the deadlines by following its delivery status.

Overall, following the progress of your Civil ID delivery is critical to ensuring that you get your Civil ID on time and in a secure way, which is required for getting services and confirming your identification in Kuwait.

Troubleshooting Common Issues when Tracking Civil ID Delivery

While tracking your Civil ID delivery status in Kuwait is a simple process, you may encounter some common issues. The following are some troubleshooting measures to take:

  1. Invalid Civil ID Number:

Confirm that you provided the right Civil ID number. Check for any problems with the number and try again.

  1. No Delivery Status Update:

If you have recently verified the delivery status of your Civil ID and there has been no update, it is possible that your Civil ID is not yet ready for delivery. Check back later to see if there has been any progress.

  1. Incomplete or Incorrect Address: 

If the delivery status says that your Civil ID is in transit but has not yet been delivered, it might be because the address is missing or inaccurate. To give the right address, call the PACI call center at 1889988.

  1. Delivery Delay:

Your Civil ID delivery may be delayed owing to reasons such as weather or delivery constraints. For help and details about the delay, call the PACI call center at 1889988.

  1. Technical Issues:

If you have any technical difficulties when checking the delivery status of your Civil ID on the PACI website, consider deleting your internet browser’s cookies and cache files or using an alternate web browser.

If you are still having problems after completing these troubleshooting procedures, get in touch with the PACI call center at 1889988 for assistance.

What to do if you have not received your Civil ID after the expected delivery date??

If you didn’t get your Civil ID by the estimated delivery date, follow these steps:

  1. Check your Civil ID Delivery Status:

Check the PACI website for an update on the progress of your Civil ID delivery. It is conceivable that there will be a delivery delay.

  1. Contact the Courier Service:

 If the delivery status of your Civil ID says that it has been delivered but you didn’t get it, contact the courier provider to inquire about the status of your delivery. They might be able to offer further details about the delivery status and location.

  1. Contact the PACI Call Center: 

 If you can’t find your Civil ID or haven’t gotten it by the scheduled delivery date, call the PACI call center at 1889988. They may help you and offer information on the progress of your Civil ID delivery.

  1. Request for Re-Delivery:

If your Civil ID was not delivered, you can request a re-delivery by calling the PACI call center. They might reschedule the delivery time and date.

Note: It is crucial to note that Civil IDs might take up to two weeks to arrive from the time of application. If you haven’t gotten your Civil ID by this time, please contact the PACI phone center.


All of the information above indicates that tracking the delivery status of your Civil ID in Kuwait is a straightforward and crucial activity that can be completed online via the PACI website. You may guarantee that you acquire your Civil ID in a timely and secure way by following the procedures outlined. If you discover any problems, you may troubleshoot by checking your delivery status, calling the courier service, or contacting the PACI call center for assistance. It is critical to be patient since Civil IDs might take up to two weeks to arrive from the date of application. You may trace the status of your Civil ID delivery by following these recommendations.

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