Hafilat Card Balance Check Number Online
If you regularly travel in Abu Dhabi using public buses, you must already know the importance of the Hafilat Card. This smart travel card, issued by the Department of Transport, makes commuting easier by letting passengers pay fares without cash. But one question every passenger has is: “How can I check my Hafilat card balance online or through a number?
What is the Hafilat Card?
The Hafilat Card is a smart prepaid card designed for Abu Dhabi’s public transport system. It allows passengers to travel on buses conveniently without carrying cash.
Types of Hafilat Cards:
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Temporary Card – Valid for a short duration, often used by visitors or tourists.
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Personalized Card – Linked with passenger details, useful for frequent travelers.
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Smart Card – Rechargeable and widely used for daily commuting.
Methods to Check Hafilat Card Balance
There are several ways to check your Hafilat balance. Below are the official and most reliable methods:
Hafilat Balance Check Online (Official Website)
The easiest method is to check your balance directly on the official portal.
Steps:
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Visit the official Hafilat website.
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Enter your card number in the balance inquiry section.
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Click on Submit.
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Your remaining balance and validity will be displayed.
Hafilat Card Balance Check via Mobile App
Another convenient option is through the Abu Dhabi transport apps like DARBI or the Hafilat mobile app.
Steps:
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Download the app from the Google Play Store or Apple App Store.
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Register or log in.
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Enter your card number.
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Check your balance, travel history, and expiry details.
Hafilat Balance Check by SMS / Number
Passengers can also check their balance through SMS service or helpline numbers.
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Send your Hafilat card number to the designated SMS code (provided by the Department of Transport).
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You will receive an instant reply with your balance.
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Alternatively, call the Hafilat customer service helpline and provide your card number to get details.
Check Balance at Bus Stations / Ticket Machines
If you are already at the bus station, you can use the ticket vending machines or kiosks:
Steps:
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Insert or tap your card at the machine.
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Select the “Check Balance” option.
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Your balance will appear on the screen.
How to Recharge / Top-Up Hafilat Card
Apart from checking the balance, you may also need to recharge your Hafilat card. Here’s how:
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Online Recharge: Through the official Hafilat portal or app.
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At Bus Stations: Use kiosks or counters to top up.
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Payment Options: Credit card, debit card, or cash (at kiosks).
Hafilat Card Validity & Expiry
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Hafilat cards usually have a validity period, depending on the type of card.
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Expired cards must be renewed or replaced at official service centers.
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The remaining balance may be transferred to the new card (if applicable).
Checking your Hafilat Card Balance Online or through a helpline number is quick and easy. Whether you prefer the official website, mobile app, SMS service, or ticket machine, all methods are reliable and user-friendly.
FAQ
My balance is not showing online, what should I do?
Try again after a few minutes or contact customer support.
Can tourists buy and use Hafilat cards?
Yes, tourists can buy temporary Hafilat cards for short visits.
What is the minimum recharge amount?
The minimum recharge usually starts from AED 10, but it may vary.
Can I check travel history with my card?
Yes, the official app and website show complete travel history.